![]() ![]() That got Illustrator to where it would at least launch again. Reinstalling just Illustrator from the original Master Collection discs took almost AN HOUR! ![]() exe for Illustrator is NOT located in the app's folder by the default install a shortcut to it is.) The knowledge base "fixes" for this are both ineffectual and erroneous. The dreaded "Licencing for this product has stopped working" message appears upon launch. My own copy of AI CS3 (Master Collection) stopped working on this laptop yesterday, with no changes having been made. That new hire and her co-worker now cannot save Illustrator files. I have work to do and I cannot spend several hours of every day attempting to do Adobes software testing.Ī new hire required my company to buy (against my advice) CS3. The only thing that I've found that WILL fix the issue, at least temporarily, but often not beyond first or second use of AI, is the re-install of the Windows Vista OS, and of course this is not practical.īecause of my extensive use of other softwares on the same computer in which AI is installed, I am almost certain there are others that are incompatible with AI CS3, or contributory to it's malfunction, but the extent to which I use my computer and it's various softwares quickly compounds my lack of ability to discover exactly what else may be causing this problem. even though these directions are advised on Adobe sponsored websites., will apparently cause and/or exacerbate this same problem.įinally, A complete removal and re-install of AI-CS3 WILL NOT fix the issue of not being able to save any file created in AI CS3. Any alteration, renaming OR removal *Apples Bonjour Service,* aaka MDSNresponder. However, I don't have the technical expertise to either diagnose or resolve these possible interactions, or their effects Use of any registry cleaner, including Your Uninstaller 2006, Glary Utilities, Macecraft's RegSupremePro, ccleaner, and/or Regvac, EVEN if you protect Adobe registry entries, these are apparently contributory or associated with the problem. Here are some of my ideas about what *may* be causing or are contributory to AI CS3's inability to save any file. I am completely stuck in my business development, and talking to first tier support at Adobe on the telephone accomplishes nothing but incur cell phone costs! And I have paid quite a lot of money for this software that won't save a file. If that is not enough, I am unable to complete my schooling because I cannot submit my work if I can't save it. While I can create drawings and print media in AI CS3, I can save nothing to a file! That renders AI useless. Foremost of those, is that it's obvious from reading this thread that there has been *NO* effective, affirmative, or confirmed resolution,, from Adobe, that this issue of "not being able to save a file in AI," has ever, or ever will be, resolved! I'm finding it quite difficult to control my temper over the issues I am having with Adobe Illustrator CS3 for or several reasons. If you feel as strongly as I do about it, how about a mass mailing to theĪdobe forums and let them know how you feel.They might eventually get the I'm sure there must be thousands of us out here that paid for this defective Adobe software and received a load of junk for their money. The shelves until they had a solution, yet Adobe seems not to have even Still suffering in November, more that 8 months and still no word fromĪny self respecting company would have pulled the offending software from It would appear that this bug was evident way back in March, yet here we are How can their credibility withstand issuing software that can't even ![]() I find it amazing that Adobe can release software with problems such as To be considerable traffic on this apparent "BUG" in illustrator, it also Since then I have checked the Adobe forum for Illustrator and there appears Thanks in advance to all those that take the time to reply. Please has anyone else come across this, or can anybody advise a solution to I have uninstalled and reinstalled without success. I can save in other formats without problem, but I can't save my work in the Get the same "an unknown error has occurred", when I try to save it When saving work in the "Save as" or "Save a copy" I get "an unknown errorĮven if I open work made prior to the upgrade from CS and then amend it, I "Have updated to CS2, everything fine except in Illustrator. ![]()
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